Privacy

Privacy Policy

Effective April 22, 2026

This policy explains what information Auth57 Labs collects when you use our website or products, how we use it, and the choices you have.

Short version. Auth57 Labs processes published regulatory data — state and federal prior-authorization rules. We do not collect, store, or process patient health information (PHI). We collect the minimum personal data needed to run your account (email, billing, and API usage) and we never sell it. Contact hello@auth57labs.com with any question.

1. Who we are

Auth57 Labs is a product of Automatic Delight, a US-based product studio. Where this policy says "we," "us," or "Auth57," it refers to Automatic Delight operating as Auth57 Labs.

2. What this covers

This policy applies to our public websites at auth57.io and auth57labs.com, our APIs (including api.auth57.io and the Model Context Protocol server), and any related services operated by Auth57 Labs.

3. What we collect

CategoryExamplesWhy
Account dataEmail address, account planTo create and manage your account
Billing dataName, billing address, card last-4 (via Stripe)To process subscription payments
API usageAPI key prefix, endpoint, state/program/drug queried, response time, timestampRate limiting, debugging, plan enforcement
Site analyticsPage, referrer, country, device class (aggregated)Understand which pages work
CommunicationsAny message you send usSupport and sales

We do not use advertising cookies or third-party ad trackers. Site analytics are collected via Vercel Web Analytics in an aggregated, non-identifying form.

4. How we use it

We do not sell your personal information. We do not share it for third-party marketing.

5. HIPAA and PHI

Auth57 Labs processes only published regulatory data — state Medicaid provider manuals, CMS rules, payer preferred-drug lists, and similar source documents. None of this is Protected Health Information (PHI) under HIPAA.

We do not accept, ingest, or store patient identifiers, clinical records, or any other PHI through our APIs or applications. Customers agree in the Terms not to transmit PHI to Auth57 systems. Because Auth57 is not a Business Associate under HIPAA, no Business Associate Agreement (BAA) is required.

If your use case requires handling PHI (e.g. you're building a clinical application on top of Auth57), the PHI-handling responsibility and any BAAs sit with your own infrastructure, not ours.

6. Subprocessors

We use the following third-party services to operate Auth57. Each handles a narrow slice of the data above and is bound by its own privacy commitments.

ServiceWhat forData handled
VercelApplication hosting, edge CDN, web analyticsRequest metadata, aggregated analytics
SupabasePrimary database, authenticationAccount data, API usage logs
StripePayment processingBilling details (we do not store full card numbers)
FastmailBusiness email for Auth57 LabsEmail correspondence
ResendTransactional email deliveryYour email address, email content we send you
AnthropicModel provider for the MCP server's server-side tools (where used)Tool input/output; we do not transmit PHI

We do not transfer personal data to subprocessors beyond what each service needs to do its job.

7. Where data is stored

Account and usage data are stored in Supabase (United States regions) and mirrored to Vercel Edge Config for low-latency authentication. Backups are encrypted at rest. All traffic to and from Auth57 services is served over TLS.

8. How we protect it

No system is perfectly secure. If we learn of a breach that affects you, we will notify you promptly and explain what happened and what we're doing about it.

9. How long we keep it

10. Your rights

Regardless of where you live, you can email hello@auth57labs.com and request that we:

California residents have these rights under the CCPA/CPRA. EU and UK residents have these rights under GDPR. We respond to verified requests within 30 days.

11. Cookies and tracking

We use a small number of strictly necessary cookies to keep you signed in and to remember your preferences. Vercel Web Analytics uses a first-party cookie to measure aggregate page performance. We do not use third-party advertising cookies, and we do not sell analytics data.

12. Children

Auth57 is a B2B service. It's not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, please contact us and we will delete it.

13. International users

Auth57 services are operated from the United States. If you access Auth57 from outside the US, you understand that your information will be transferred to, stored in, and processed in the US.

14. Changes to this policy

We update this policy when our practices change. The "Effective" date at the top shows when the current version took effect. Material changes will be announced via email to active account holders before taking effect.

15. Contact

Questions, concerns, or legal notices about privacy should go to hello@auth57labs.com.